Counseling Treatment Listening
Assistance and guidance
for mental well-being
A call center for advice, listening, and guidance
Hashivem – Havinenu’s leading telephone and online hotline in the chareidi and dati communities, is operated by professionals, along with volunteers with a professional background who have undergone comprehensive training so as to offer assistance for various difficulties. Those manning the hotline attend in-service training and are supervised by professionals who accompany the center.
The people turning to Hashivem are men, women, and adolescents who are struggling with a wide variety of problems, including: anxiety, loneliness, depression, parent-child communication and behavioral and health problems together with their repercussions, life stage crises, and unemployment.
Our support on the Hashivem hotline is not psychological or psychiatric treatment, but rather aid with the goal of listening, providing support, and giving initial guidance with complete anonymity, with referral to the relevant bodies when needed.
The service is available in Hebrew, Yiddish, and English.
Offering information and self-help articles
Yadem is a project for increasing accessibility to self-help information in the wider community. One of the goals the organization sets itself is publishing and disseminating information about mental health. For this reason, the organization’s professional staff, together with other professionals, publishes articles providing expert guidance and help regarding a wide range of emotional and educational difficulties and struggles. The material is available on the Havinenu website and is published in chareidi newspapers and magazines from time to time. The material is adapted to the chareidi lifestyle and common problems, resulting from the experience of the organization’s professional staff.
Training and guidance in the community
The Horem staff, alongside additional professionals, teach training courses and professional workshops in a variety of mental health fields – identifying suicidal tendencies and people with emotional distress and how to provide them with mental health first aid, as well as workshops about ADHD and learning disabilities and other emotional difficulties.
The training is attended by volunteers, hotline staff, educators, and therapists. The participants are given in-depth knowledge alongside practical tools – the result of the many years of experience of first-rate professionals.
Likewise, the organization holds conferences for the general public to raise communal awareness about various issues, such as the mental health stigma and accepting those who are different, and providing initial tools for coping with a variety of problems prior to seeking professional help. The activity is organized by the Horem division, under the auspices of Havinenu and in cooperation with the various relevant organizations.
Counseling, therapy, and where they meet
The Havinem division has an expert staff from a range of therapeutic fields, so as to help with exact referrals for diagnosis and therapies for the entire gamut of mental, emotional, and learning difficulties. The division provides initial direction and guidance for professional treatment for psychiatric problems, emotional distress, learning difficulties, and ADHD.
After analyzing the case, we refer people to the appropriate help for the specific case, with emphasis on viewing the whole picture and a holistic, integrated, and comprehensive solution to all aspects of the problem. The initial consultation is provided by professionals including counselors, social workers, and a psychiatrist.
Havinenu in numbers:
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Be partners in this important project which helps people in their trying situations and aids dozens of people with suicidal tendencies each year.